Investigating The Impact of Emotional Intelligence On Technology Learning

This study aims to investigate the impact of interpersonal self‐awareness, self‐confidence, and self‐ discipline, as well as intrapersonal empathy, optimism, and social responsibility‐ emotional intelligence (EI) dimensions on technology learning process levels (TLP). An empirical study with a questionnaire, was conducted on 124 voluntary respondents from 10 IT organizations in Jordan. The findings indicated that the EI intrapersonal sub dimensions were responsible for 30% in variation of the TLP basic level. Only the self‐discipline variable could predict average, advanced, and world‐class TLP levels in comparison with optimism which significantly predicted the TLP levels except for the average one, which was predicted by the social responsibility variable. This study is the first study to investigate the relationship between EI and TLP levels. The outcomes provide an empirical support for an interesting parallel between the both. Moreover, the practical implications of this study suggest considering EI competences when selecting and promoting the IT staff; and when designing the TLP training programs. Keywords‐ Emotional Intelligence, Interpersonal Intelligence, Intrapersonal Intelligence, Technology Learning Levels.